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Our 5-step customer service pledge

We pride ourselves on our customer service. Having built a reputation around honest application of our skills and fair pricing, we are obviously keen to maintain it. We’ve established this five-step customer service pledge so that people know exactly what to expect when they call Norwich Auto Locksmith.
24-hour callout

24-hour callout

Our auto locksmith services are available throughout Norfolk 24-hours a day. Whatever time of day you find yourself locked out of your car, a member of our team will come and help you.
Full quotation

Full quotation

Whatever price we quote you on the phone before we come out is the price that we will charge you. If a job is trickier or takes longer than we expected, we won’t charge you a penny extra.
No Damage to your vehicle

No Damage to your vehicle

We will not force or drill the lock to gain access to your vehicle. We are experienced locksmiths and we will either pick the lock or provide you with a programmed replacement key.
Complete service

Complete service

A skilled and experienced locksmith will arrive to help you in a sign-written vehicle. All of our work will be completed to the highest standards by polite and professional staff. You’ll only pay us when we have completed the job to your satisfaction and you are safely back in your car. There’ll be no hidden extras if a job takes longer than we expect it to.
The final five minutes

The final five minutes

When we complete a job, we always take a few minutes to check that everything has been completed to our high standards. We believe that taking a few moments to run through a few checks and tidy up properly after ourselves sets us apart from the less professional “drill’em and bill’em” locksmiths.