Norwich Auto Locksmith is a Norfolk based locksmith offering auto locksmithing services. In line with the General Data Protection Regulation (enacted 25th May 2018) here is our Privacy Notice so that anyone who wishes to be informed about what we do with their data should find out everything they need to know on this page. Naturally, if there is anything that you would like to know about how we process your personal data that you can’t see here, please get in touch.
The purpose of the GDPR legislation is to give individuals more control over their personal data and how it is processed. We fully endorse this principle and want to be completely transparent about the data we collect, why we collect it, how we use it and what happens to it when you no longer require our services.
When we receive a visitor to https://www.norwichautolocksmith.co.uk we use the third-party service Google Analytics to collect the standard internet log information. Google Analytics works by reading the user's IP address then setting a cookie on rwd.group containing a unique ID (so Google can get accurate audience figures). The IP address is then never used again. The unique ID has no personal identity information held within it.
If you object to Google Analytics collecting data, you can download a browser add-on that will prevent Google Analytics from using your data: https://tools.google.com/dlpage/gaoptout.
For more information:
On our website, we have a ‘Contact Us’ form that enables those who want to find out more about our services to get in touch quickly. The only compulsory fields in this form are ‘Name’ and ‘Email’. You may also opt to include your telephone number, company name and a message indicating what services you would like more information about.
Contact form data is never stored in a database, it's only ever emailed directly to our office email address. We use the third-party provider Gmail to store our emails. Deleting emails in Gmail sends them to the Trash folder where they disappear forever after 30 days.
We will never sell this data or use it for marketing purposes.
All the websites that we design and curate (including our own) have Transport Layer Security (TLS). TLS keeps secure all the data being transferred between your computer and the website you are viewing. Websites with TLS have a little padlock symbol to the left of the website address in the URL bar.
When we need to contact multiple organisations at once (for marketing or contractual purposes or when we have important updates to our privacy policy to announce), we sometimes use the third-party provider Zoho. For marketing purposes, we will only contact those who have agreed to receive marketing emails. Zoho gathers statistical information about email opening and clicks that enable us to gauge response to our emails. Those who have opted into marketing can opt out again by following the ‘unsubscribe’ link in the footer of the email or requesting that we remove you from our marketing list (we may still contact you for contractual reasons).
The GDPR enshrines rights that individuals may exercise in relation to their data:
If you feel that any of these rights are being infringed, we will do everything that we can to address the problem.